First try moving your router to a more central location. Also, you may be encountering interference from networks adjacent to yours. If you think this may be the case, you can try changing the channel your router is broadcasting on. These tend to be less congested, and therefore better performing than their 2. You could have an unpaid balance that has caused the company to suspend your account, or there may simply be an outage in your area. Try this: Check to see where your router is positioned.
If it is somewhere cramped, such as behind a couch, or crammed into a crowded equipment cabinet, it may be overheating and shutting down automatically to prevent any damage.
For one, your network may have reset itself due to an update. Take a look at the default network name usually printed somewhere on the router itself and see if you recognize that network when looking for a connection.
Try this: Turn off the offending device and turn it back on. You can also try turning the WiFi off and on again in the settings of your device, just to be thorough.
Our speed test tool will allow you to see how your current network is performing in terms of both upload and download speeds. You can also use Speed Test periodically to see if you are really getting the speeds that you are paying for. Just remember that using WiFi will always slow things down a little bit!
The Network Diagnostics tool is a robust program that allows you to get a clear picture of your network health, as well as troubleshoot any issues you may be experiencing. When you first open the program, it will scan your immediate area for any available WiFi networks. Choose neither of these.
If the problem persists, you will need to access the router settings. To pull up the settings for your router, you will need to enter the local IP address of your network into the address bar of your web browser. It will often be " The default IP and password should be found in the documentation that came with your router. If you still can't access the settings you can find your local IP by going into the "Network Connections" window from the start menu, right clicking on the wireless connection, selecting "Status" and clicking on details.
It should be shown as the IPv4 default gateway. Navigate to the tab that shows the current status of the router. It should be displaying a number of different IP addresses and domain names. Click on the "release" button and the numbers should all be reset to zeroes. Wait at least 10 seconds and then click the "renew" button. Keep clicking it at regular intervals for 30 seconds or so if no new numbers pop up.
At this point you have several options depending on what is happening: A If the status tab is showing new addresses after clicking the "renew" button, your router has been reset and is once again connected to the internet. Test your computer once again and see if the problem has been fixed. If not proceed to step three. B If the status tab is still showing zeroes and is not updating when the "renew" button is pressed, your router cannot connect to the internet.
Go back to step one if you have not yet done so. If you have already completed step one, go to step four. If your router and modem are both functioning properly, the problem may be with your computer. If you are connecting to the router via wireless, pull up the list of available wireless connections from the icon in the bottom right of your screen. Verify that you are connected to the correct network. Disconnect from the network, wait a few seconds, then reconnect and wait until Windows finishes connecting.
If it says that windows cannot connect to the network, the problem may still be with your router. Go back to step two if you haven't yet done so. If windows successfully connects or if you are plugged directly into the router, but you are still not getting internet, try opening the "Network Connections" window from the start menu, right clicking on the connection and selecting "Diagnose.
Try turning off your antivirus software or firewall to see if the internet comes back. Step 1: Right click on the internet icon in the bottom right-hand corner of the screen. These instructions are for Windows Step 4: Select Configure IPv4.
Choose the option for setting up an IP address. This is the easiest way to do it. You can then select the option for doing it manually and type in the IP address from your internet provider. You can also enter in other information from your provider, for the subnet mask, router, and DNS server. This changes everything back to default settings. In the same way that resetting your router restores that device to factory settings, restoring your network totally wipes out your Wi-Fi settings, bringing your home internet back to how it was when you were just setting it up for the first time.
Do this only as a last resort. And make sure you save your passwords and other necessary info before doing the reset. Step 3: Hit the minus - button to remove it. Step 4: Hit Yes to confirm once again. This is just for Windows Step 5: Restart your computer and follow the prompts for Windows to guide you through setting up your new home network.
Good luck! Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable. Unplug and reboot it , check to see if it has up-to-date wireless settings and a valid IP address , and restore it to factory settings if necessary.
It sounds too good to be true, but sometimes all it takes is a quick restart for your computer to clear out a frozen task or refresh its memory and start over. You should also try restarting your modem and router for the same reason. This will help you figure out where the issue is coming from and proceed from there.
A network adapter is a processor inside a computer or other Wi-Fi networking device that brings an internet connection to the device. It can be wired or wireless, using an antenna, USB connection or port for an Ethernet cable to give you internet access. It may be time to switch internet providers. Type in your zip code to see if you can find a more reliable ISP in your area:. By signing up, you agree to our Terms of Use and Privacy Policy. Any price and availability information displayed on Amazon.
Author - Peter Holslin. Peter Holslin has more than a decade of experience working as a writer and freelance journalist. At HighSpeedInternet. Cara Haynes has been editing and writing in the digital space for seven years, and she's edited all things internet for HighSpeedInternet.
When she's not editing, she makes tech accessible through her freelance writing for brands like Pluralsight. She believes no one should feel lost in internet land and that a good internet connection significantly extends your life span. No Internet Connection? Pro tip: If you have recurring problems with your internet connection, you might want to consider getting a different internet package or provider.
Search by zip code Search Providers. Easy fixes for your internet. Restart your device This might sound a bit too obvious, but the first thing you should do is restart your device. Pro tip: If the internet is indeed down in your area but you still need internet, you can use your cell phone as a mobile hotspot to access Wi-Fi. Pay your internet bill Your internet could be down simply because you forgot to pay your bill—that may sound a little too obvious, but it happens! Get fiber internet Fiber internet is by far the fastest and most reliable internet you can get.
Use our search tool to see if you can find better internet in your area. Troubleshooting routers and modems. Restart your modem and router Unplug the modem and router and leave them unplugged for a minute or so. Try a different Ethernet cable If you have a spare Ethernet cable, swap it out with the one currently plugged into your modem and router and see if it makes a difference.
Pro tip: Need a recommendation on a good replacement cable?
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